FAQ
Is it possible to get a Nap Nanny ® right away?
What retailers carry the Nap Nanny ®? I would like to find one near me.
Can the Nap Nanny ® be placed inside a crib for night time sleeping?
What are the weight and size restrictions of the Nap Nanny ®?
What is your return policy, should the Nap Nanny ® not help my infant?
Do you ship to Canada?
Do you have any display models or slightly irregular ones from production that you would be willing to sell at a discount?
Is there a quantity discount available?
Do you plan on selling the covers separately?
Working with insurance companies?
On-line editorial (blog) review.
I would like to become a dealer.
Is it possible to get a Nap Nanny ® right away?
Please refer to our order page for our most current estimated leadtime to fulfill our Nap Nanny ® orders. We apologize for any delays and are working with our manufacturer to ensure that we are able to ship as soon as possible.
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What retailers carry the Nap Nanny ®? I would like to find one near me.
You can search our Retailer Directory here. If you don't find a retailer near you, please feel free to provide us with the name of your favorite children's boutique so we can contact them about carrying the Nap Nanny ®.
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Can the Nap Nanny ® be placed inside a crib for night time sleeping?
For safety reasons, this product should never be used inside the crib, bassinette, or play yard.. The Nap Nanny ® should only be used on the floor. The American Academy of Pediatrics recommends nothing be placed in the crib other than the baby. While we certainly want to help all of our clients (and their babies) get the sleep they need, we want to keep your baby safe as well.
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What are the weight and size restrictions for Nap Nanny ®?
The Nap Nanny ® is ideal for helping babies sleep, but we also want them to be safe. For this reason we recommend the Nap Nanny ® be used for
infants that are 8 pounds or above, as long as they fit comfortably and have adequate head and torso control. These weight limits were determined after consulting with a number of Pediatricians.
Our product has no maximum weight restriction. As an aid for overnight sleep and daily naps, the Nap Nanny may be used until your infant becomes too active, or until they are able to sit up on their own unassisted. Sitting up usually occurs somewhere between five and eight months of age, however all babies develop differently. After this developmental milestone is achieved, you may still use the Nap Nanny as a sleep aid but only for fully supervised naps.
We want you to know that the Nap Nanny has many uses beyond sleeping! It can be used as an alternative to the bouncy seat, as a place to feed your child, have your child relax, read books, or watch television. It is a recliner chair that grows with your infant and will be just the right size for your toddler!
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What is your return policy, should the Nap Nanny ® not help my infant?
Please refer to our Return Policy.
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Do you ship to Canada?
Yes! As of February 2010, we are happy to announce that we now have the capability to ship to Canada.
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Do you have any display models or slightly irregular products from production that you would be willing to sell at a discount?
For safety and health reasons, we are unable to sell any irregular products.
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Is there a quantity discount available?
Yes. We provide a 10% discount when ordering two or more units at one time.
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Do you plan on selling the covers separately?
Yes! The Nap Nanny ® comes with a cover of your choice, however we also sell our minky dot and fashion covers separately as well.
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Are you working with insurance companies on reimbursement?
If an infant has a medical condition that requires sleeping on an incline, some insurance companies will provide reimbursement for all or some portion of the cost of the product. We hope to work with insurance companies regarding reimbursement soon but are not able to anticipate how long this will take to implement.
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I would love to feature the Nap Nanny ® on our on-line blog.
We very much appreciate your interest in the Nap Nanny ®. Please feel free to use information gathered from our website to share the Nap Nanny ® with your friends and fellow bloggers!
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How do you become a Nap Nanny ® dealer?
Please visit the Dealer page of the website and complete the form required. You will need a wholesaler number to sign up. We will then contact you to learn more about your store and other brands you carry. We look forward to welcoming you as part of our dealer family.
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